Notes from the research as it goes, written for practitioners rather than examiners.
The thesis will take four years. A good deal of what I learn along the way is useful to someone running an organisation long before the work is publishable. The writing page is where those notes go. Nothing here is a finding, and the papers will say so properly when they are ready.
The rule is usually credited to Bill Gates, writing about automation. It binds harder now, and almost nobody teaches the order.
What actually occupies the thinking of someone running a large organisation, and what that means if your job is to help them adopt something.
Thousands of records, a protocol you register before you are allowed to look, and the better part of a year. An honest account of the method.